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Privacy Policy

Last Updated: October 2025

This Privacy Policy explains how Big Growth Marketing (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website www.biggrowthmarketing.co.uk or otherwise interact with our services. We are committed to safeguarding your privacy and ensuring that your personal information is protected.

Who are We?

Big Growth Marketing is a marketing consultancy providing strategic and digital marketing services.
Our registered contact email is info@biggrowthmarketing.co.uk.

We act as a data controller for the personal data we collect and process.

Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, and message details submitted through our contact forms.

  • Client Information: Business name, contact details, project information, and related communications.

  • Usage Data: Information about how you use our website, such as your IP address, browser type, pages viewed, and the time and date of your visit.

  • Cookies and Tracking: Data collected through cookies and analytics tools (e.g. Google Analytics) to improve website performance and marketing effectiveness.

How We Use Your Information

We use personal data only where it is lawful to do so. The purposes for which we process your data include:

Responding to enquiries and providing requested information.

  • Fulfilling contracts and providing marketing services to clients.

  • Analysing website performance and improving user experience.

  • Conducting marketing and communications, where you have given consent or where we have a legitimate business interest.

  • Meeting our legal and regulatory obligations.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you voluntarily provide information via our contact form.

  • Contractual necessity – to perform obligations under a contract or to take steps at your request before entering one.

  • Legitimate interests – to manage our business operations, understand how our website is used, and improve our services.

  • Legal obligation – to comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share data with trusted third parties who help us operate our business, such as:

  • Website hosting and analytics providers.

  • Professional service providers (e.g. accountants or IT support).

All such third parties are required to handle your data securely and in accordance with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
For example:

  • Contact form submissions are retained for up to 12 months.

  • Client records are retained for up to 6 years after the end of a contract, in line with standard business and legal requirements.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the following rights:

  • To access a copy of the personal data we hold about you.

  • To request correction of inaccurate data.

  • To request deletion of your personal data (“right to be forgotten”).

  • To object to processing based on legitimate interests.

  • To restrict processing in certain circumstances.

  • To withdraw consent at any time (where processing is based on consent).

  • To request data portability.

To exercise any of these rights, please contact us at info@biggrowthmarketing.co.uk.

International Transfers

We primarily store and process data within the United Kingdom.
If personal data is transferred outside the UK (for example, where third-party service providers are based overseas), we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

Complaints

If you have concerns about how your data has been handled, please contact us at info@biggrowthmarketing.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

© 2025 by Big Growth Marketing

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